Deacons Services

Deacons Services

Gift vouchers

Gift vouchers are an ideal reward for your employees, family and even friends. Instead of giving out cash money, give out gift vouchers so that your relations can buy memorable gifts from our stores. We offer you a wide range of gift vouchers that are pocket-friendly. They come with the face values of Ksh 500, Ksh 1,000, Ksh 2,500, Ksh 5,000 and Ksh 10,000. You can buy one or several of these vouchers. You can buy the vouchers from any Truworths, Angelo, 4U2, Bossini, Life Fitness, Adidas or Babyshop stores. When you want to use them, present them for redemption at any of our Deacons stores. They allow you to shop for any product(s) equivalent to the value of the gift voucher. Any amount in excess of the gift voucher amount can be settled in cash, debit card, MPESA or credit card. All gift vouchers purchased are valid for a period of 6 months from the date of purchase, giving you ample time to decide on where and when to buy any type of gift.  

Corporate Discounts

We love and appreciate all our customers, both corporate and individuals. To encourage bulk purchases, we have a special discount arrangement for corporates. These discounts are offered to our corporate customers who spend at least Ksh 20,000 in one single visit. The structure is shown in the table below:
Total Purchase (Ksh) Single Visit % Discount (Gross Purchase)
20,000 – 50,000 5%
50,001 – 250,000 10%
Above 250,001 15%

Customer deliveries

Serving you is always our pleasure. Yes! We make deliveries within Nairobi at no additional cost within three days after a purchase has been made. To ensure that we are accountable for the products selected, all deliveries are accompanied by a delivery note which you will sign upon receipt of goods. However, for gym equipment the Life Fitness customer with a credit account with us will receive the purchased accessories or merchandise immediately upon presentation of a Local Purchase Order or a 50% deposit.

Return policy

Our purpose is to make our customers Look and Feel Good. That is why we allow you to exchange products within 14 days after purchase date, if they do not fit or meet your requirements. To exchange products, come with your original receipt and the product you wish to exchange. It should still in good condition and in its original packaging. We will verify the product (s) to confirm that they are in good condition. However, we do not exchange products that were purchased with a SALE price or purchased on special discount. Similarly, undergarments WILL NOT be exchanged!

Wedding Gift Registry

Congratulations on your upcoming nuptials! We are happy to let you know that our Mr Price Home brand offers a wedding gift registry service. This wedding gift service allows you – the bride, bridegroom or registry holder – to create and manage your selection of wedding gifts. The process is simple and professional, both for you and your guests. Your gift list can include any products you wish from our wide range of homeware products. Here are the four simple steps you should take to set up your Wedding Gift Registry:
  1. Visit any of our Mr Price Home stores. You will be welcomed by our Customer Relationship Manager or Supervisor who will take your contact details such as your name, telephone number, wedding date and venue.
  2. Select your desired items and share the list with the Customer Relationship Manager who will prepare your wedding gift registry for you.
  3. In order to ensure that your wedding gift registry has all the items you selected included, the Customer Relationship Manager will email it to you for approval.
  4. After confirming, the registration will be made available to your guests.

Reservation Policy

You can reserve products in store. We reserve your item(s) for 3 days maximum. There’s no cash deposit required for this. We will however, take down your name and contact details to follow up with a phone call regarding your purchase and to notify you when your reservation period is almost over.